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FREE Standard Shipping on all orders $49+
FREE Standard Shipping on all orders $49+

Support/FAQ

HOW DO I CONTACT RAISING CANE'S CORPORATE ABOUT A RESTAURANT OR GENERAL COMMENT?
Go to raisingcanes.com and click on the Contact Us Link or go HERE.

HOW DO I CONTACT SUPPORT ABOUT THIS SITE OR MY CANE'S GEAR ORDER?
To contact support call 1-844-646-1829 or email CanesGear@raisingcanes.com

CAN I TRACK MY ORDER?
Yes. Once your order has shipped, you will receive an email confirmation containing the FedEx tracking number. Simply click on the link to FedEx to view the tracking details of your order.

HOW DO I VIEW MY ORDER HISTORY?
To view your order history click on the My Account link above.

HOW DO I KNOW IF MY ORDER WENT THROUGH?
Once you get to the final checkout screen, click on “Submit Order”. Once your order has been processed, you will immediately see a confirmation number and you will receive an email with the confirmation number.

HOW DO I MAKE A RETURN OR EXCHANGE?
To make a return or exchange, please see our Returns & Exchanges Policy.