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Return & Exchange Policy

We will gladly accept returns on items you are not completely satisfied with for a full refund, excluding return shipping unless the return was caused by our mistake. Please note the following exceptions to our Return & Exchange Policy:

  • Returns or exchanges must be within 30 days of your receipt date
  • Returned items and exchanges must have no visible signs of wear or use and original tags must still be attached
Steps to Return an Order

Step 1. Receive a Return Authorization Number

  • Contact Customer Service team at 1-844-646-1829.
    • Please be prepared with your Order Number, which can be found on your order confirmation email.
    • A customer service representative will issue you a return authorization number as well as the address for your shipment.

Step 2. Returning the Items

  • You can use the original package your items came in or any plain package to ship your return.
  • Reference your return authorization # on the outside of the package.
  • You are responsible for shipping the return items. We recommend using a carrier that will generate a tracking number. We will not be responsible for lost packages.

Step 3: Process

  • Returns will be processed within 5 business days of our receipt and any applicable refund will be applied to the original payment method.
If you have any other order correction needs, please contact Customer Service Team toll free at 1-844-646-1829 for assistance.